How We
Operate
A clear and structured process to manage every shipment without surprises, from first contact to final delivery.
Dedicated contact for every client
No tickets or chatbots: you have a dedicated contact who knows your company and responds within 2 hours.
Detailed quote within 24 hours
All costs clarified upfront: freight, surcharges, estimated duties and ancillary costs. No surprises on your invoice.
Constant status updates
You receive notifications at every stage of the shipment: departure, transit, arrival and final delivery.
The 5-step process
Request
You send us the cargo details: type, weight, volume, origin and destination.
Quote
Within 24h you receive a detailed quotation with all costs itemised.
Booking
We confirm the carrier, plan the pick-up and start the operational procedures.
Departure
We manage the export documentation and confirm departure with all documents.
Delivery
Import customs clearance and final delivery to the recipient. Case closed.
Container management
Air transport
Road distributionWhy choose Freight S.r.l.s
Personal contact
Every client always works with the same person. No call centre, no tickets: a direct and professional relationship.
Zero customs surprises
Authorised customs agents with years of experience. Procedures are handled correctly from the start.
Global agent network
Certified correspondents on all continents to guarantee door-to-door operations to any destination worldwide.
Transparent rates
Thanks to consolidated volumes with carriers and shipping lines, we offer competitive prices with clear and timely reporting.